beautypg.com

Nortel Networks 2050 User Manual

Page 31

background image

Agent and Supervisor features

31

No Supervisor ID, With Priority

To login using the

No Supervisor ID, With Priority

option, use the key

pad to dial the following numbers in order:

1. Agent ID

#

2. ACD DN 1

#

3. Priority 1

#

4. ACD DN 2

#

5. Priority 2

#

6. ACD DN 3

#

7. Priority 3

#

8. ACD DN 4

#

9. Priority 4

#

10. ACD DN 5

#

11. Priority 5

##

Supervisor ID, With Priority

:

To login using the

Supervisor ID, With Priority

option, use the key pad

to dial the following numbers in order:

1. Agent ID

#

2. Supervisor ID

#

3. ACD DN 1

#

4. Priority 1

#

5. ACD DN 2

#

6. Priority 2

#

7. ACD DN 3

#

8. Priority 3

#

9. ACD DN 4

#

10. Priority 4

#

11. ACD DN 5

#

See also other documents in the category Nortel Networks Phones: