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Removing items from your message list, Connected to an asm 78 – Nortel Networks Enterprise Edge Feature Programming Telephone User Manual

Page 78

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78 Communicating in the office

Enterprise Edge Feature Programming Telephone Guide

P0908510 Issue 01

Analog telephones connected to an ASM cannot retrieve external messages by
using the Message Waiting Reply feature (

˚•flfi

). For external

messages, users must call back the external voice mail center to retrieve their
messages. When doing so, the message waiting indicator on the analog telephone is
turned off automatically.

Removing items from your message list

You can erase a message while you are viewing it in your message list. If the
message is from your message center, this only erases the message notification at
your telephone. You need to erase the message at your message center. Refer to
your message center documentation.

On a telephone with a one-line display

Press

˙

.

On a telephone with a two-line display

Press

ERASE

.

Removing items from your message list using an analog telephone connected to
an ASM

To remove both internal and external messages on an analog telephone connected
to an ASM

Press

˚£flfi

to invoke the Cancel Message Waiting feature.

On analog telephones connected to an ASM, the Cancel Message Waiting feature
cancels the oldest message received. The system no longer provides either a
Stuttered Dial Tone or a Message Waiting Lamp if there are no messages pending.

Tip
If Enterprise Edge Voice Messaging is not installed, only the designated
direct-dial telephone can send messages to an analog telephone connected to
an ASM using ƒ⁄. The analog telephone can in turn invoke a
single digit access code to reach the designated direct-dial telephone and
retrieve messages.

If the designated direct-dial telephone of an analog telephone connected to an
ASM is changed, messages sent by the previous designated direct-dial
telephone are kept in the incoming message list of the analog telephone until
they are retrieved.