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Client cannot ping the gateway router – Paradyne 8310 MVLt User Manual

Page 86

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Diagnostics and Troubleshooting

6-8

8000-A2-GB26-10

January 1999

The following table provides an overview of the sequence of troubleshooting
procedures for the DSL card. The following sections address potential problems
that may occur in each network segment:

I f the Client cannot Ping the
Gateway Router and . . .

Then . . .

The Client cannot reach the SN

Refer to

Table 6-4

, Client-to-Service Node

Segment.

The Client cannot reach the DSLAM

Refer to

Table 6-5

, Service Node-to-DSLAM

Segment.

The Client cannot reach the IPC

Refer to

Table 6-6

, DSLAM-to-IPC Segment.

The Client cannot reach the Gateway
Router

Refer to

Table 6-7

, IPC-to-Router Segment,

and Table 6-8, Router-to-IPC Segment.

The tables in the following sections, each pertaining to a specific network
segment, provide suggestions for resolving network problems.

Client Cannot Ping the Gateway Router

When the client cannot Ping the gateway router, specific fault-isolation
procedures begin with the first network segment, client-to-service node (SN).

99-16172-01

O OII

Next Hop

Router

(NHR)

DSLAM

Clients

NMS

WAN

Hub

SN

SN

ISP

IPC

WAN

Client-to-Service Node

Segment

NMS

ISP

Gateway

Router

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