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Out of warranty, Enhanced support services – Paradyne COMSPHERE 3000 User Manual

Page 22

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Introduction

1-9

3000-A2-GA31-80

December 1994

Out of Warranty

If your equipment is out of warranty and you do not

have a maintenance support agreement, factory repair
support is available.

To send equipment to AT&T Paradyne’s Repair Center,

call the following toll-free number Monday through
Friday, between the hours of 8 a.m. and 5 p.m. EST,
excluding holidays:

1-800-772-7691

Please have your purchase order number and the

information listed in the Equipment Service section ready
when you call for your RMA number. Package and ship
the equipment to the Repair Center as described, making
sure the RMA number is clearly visible on the outside of
the package.

Enhanced Support Services

In addition to the customer support described, AT&T

Paradyne offers a wide variety of enhanced customer
support programs that are designed to meet our customers
needs. Our high quality support programs range from
equipment installation to premium on-site support, as well
as network management.

For more information about our enhanced support

services, contact your AT&T Paradyne representative, or
call the following toll-free number, 8 a.m. to 5 p.m. EST,
excluding holidays:

1-800-482-3333