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Users Manual Model 656/636

Electrical Trouble Shooting

49

Print

Problem

Probable Cause

Corrective Action

Machine advances stock but does not

print.

1) Stock registration sensor miss

aligned.

1) Adjust sensor position so that the

sensor light on the front panel
flashes as a sense slot or hole
passes under the sensor.

2) Miss adjusted print head position.

2) Set print head position. Refer to

"Print Head Tangent Point".

3) Miss adjusted print head pressure.

3) Set print head pressure. Refer to

"Print Head Pressure Setting".

4) Print head cable unconnected or

faulty.

4) Power off the machine and

reinsert the offending connector
or replace cable.

5) Print head faulty.

5) Replace print head.

6) Head Driver Board unplugged or

faulty.

6) Check Head Driver Board / AT

board connection and or replace
Head Driver Board.

Machine stops after ever third label.

1) Stock registration sensor miss

aligned.

1) Adjust sensor position so that the

sensor light on the front panel
flashes as a sense slot or hole
passes under the sensor.

2) Stock registration sensor

uncalibrated.

2) Using TP13 and R51 on the

Thermal Control Board re
calibrate the sensor. Refer to
"Sensor Trim Pots".

Print registration is off in the feed

direction.

1) Feed pressure setting is off.

1) Set feed pressure. Refer to

"Mechanical Adjustment Of Feed
Roller Pressure".

2) Print position is incorrect.

2) Enter the setup menu and readjust

the print setting as needed.

3) Field(s) position incorrect in the

format.

3) Using formatter check and

readjust the field(s) position(s) as
needed.

4) Bound platen roller.

4) Check that the platen roller turns

freely on it's shaft. If it does not
replace it.