Printronix Series 5 - Manual (Page 204)

Troubleshooting 6–11
Table 6–1 LCD Message Troubleshooting Table (continued)
Displayed Message
Can
User
Correct?
Explanation Solution
RIBBON INK OUT
CHANGE RIBBON
Yes The RibbonMinder
program is warning that
the amount of ink in the
ribbon has reached 0%. Replace ribbon or press CLEAR
for two additional minutes of
printing before the fault displays
again. See “RibbonMinder”
chapter.
UP DRV. SHORT *
No Hammer driver circuits on
the boards shorted to
ground. Contact your authorized service
representative.
1
RIB INVLD CMD*
No Fatal firmware error on
controller board. Contact your authorized service
representative.
1
RIBBON DRIVE
No CMX controller does not
detect ribbon drive motor. Contact your authorized service
representative.
1
SECURITY CODE
VIOLATION
No Security code of PAL on
controller board does not
match code of firmware
on the controller board. Contact your authorized service
representative.
1
SF ERROR
No Application software has
violated structured data
field parameters. Contact your system
administrator.
SHUTL INV CMD*
No Fatal firmware error on
controller board. Contact your authorized service
representative.
1
SHUTL INV PARM*
No Fatal firmware error on
controller board. Contact your authorized service
representative.
1
SHUTTLE JAM
Yes No shuttle movement or
shuttle moving at wrong
speed. Check for obstruction to shuttle, a
twisted ribbon, or forms thickness
lever closed too tightly. If fault
source is not apparent, contact
your authorized service
representative.
SOFTWARE ERROR *
Cycle power
No Application software tried
to perform illegal printer
function, or damaged
logic circuits found on
controller board. Contact your authorized service
representative.
1
STACK OVERFLOW*
No Fatal firmware error on
controller board. Contact your authorized service
representative.
1
STACKER FAULT
Yes Stacker is not functioning
correctly. Check for obstructions in the
stacker area. If fault persists,
contact your authorized service
representative.
1
STACKER FULL
Yes Power stacker is full of
paper. Remove paper.