Troubleshooting – Pentax K-m/K2000 User Manual
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Troubleshooting
We recommend checking the following items before contacting a service 
center.
Problem
Cause
Remedy
The camera 
does not 
turn on
Batteries are not 
installed
Check if batteries are installed. If not, install 
charged batteries.
Batteries are not 
installed properly
Check orientation of batteries.
Re-insert batteries according to the +- 
symbols. (p.37)
The battery power is 
low
Replace with charged batteries or use the 
AC adapter kit K-AC84 (optional). (p.40) 
The shutter 
cannot be 
released
The lens aperture 
ring setting is other 
than the s position
Set the lens aperture ring to the s position 
(p.91) or select [Permitted] in [19. Using 
aperture ring] in the [A Custom Setting 3] 
menu. (p.241)
The flash is charging Wait until charging is finished.
There is no available 
space on the SD 
Memory Card
Insert an SD Memory Card with available 
space or delete unwanted images. (p.42, 
p.73) 
Recording
Wait until recording is finished.
The 
Autofocus 
does not 
work
The subject is 
difficult to focus on
Autofocus cannot focus well on subjects 
that have low contrast (sky, white walls), 
dark colors, intricate designs, rapidly-
moving objects or scenery shot through a 
window or a net-like pattern. Lock focus on 
another object located at the same distance 
as your subject, then aim at target and press 
the shutter release button fully. 
Alternatively, use manual focus. (p.116) 
The subject is not in 
the focusing area
Position the subject in the focus frame in the 
middle of the viewfinder. If the subject is 
outside the focusing area, aim the camera 
at the subject and lock the focus, then 
compose a picture and press the shutter 
release button fully. (p.114) 
The subject is too 
close
Move away from the subject and take a 
picture.
The focus mode is 
set to \
Set the focus mode lever to =. (p.109)
