beautypg.com

Service and support – Powerware 9355 User Manual

Page 62

background image

TROUBLESHOOTING

EATON Powerware

®

9355 Parallel UPS (10/15 kVA) User’s Guide

S 164201601 Rev A www.powerware.com

56

Service and Support

If you have any questions or problems with the UPS, call your Local
Distributor
or the Help Desk at one of the following telephone numbers
and ask for a UPS technical representative.

United States:

1-800-843-9433

or

1-919-870-3028

Canada:

1-800-461-9166 ext 260

All other countries:

Call your local service representative

Please have the following information ready when you call for service:

S

Model number

S

Serial number

S

Firmware version number

S

Date of failure or problem

S

Symptoms of failure or problem

S

Customer return address and contact information