Troubleshooting – Lochinvar ArmorX2 1.5 User Manual
Page 43

3
Troubleshooting
(continued)
43
Table 3E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface
FAULT
DESCRIPTION
CORRECTIVE ACTION
Burner Did Not
Light (cont’d)
(will require a manual
reset once the condition
has been corrected.
Press the RESET button
on the display to reset.)
The unit has failed to prove main burner 
ignition. It will require a manual reset before 
attempting to fire again.
• If 24 VAC is present at the main control board, check 
 the wiring between the main control board and the gas 
 valve. Replace the wiring if necessary. Do not 
 disconnect the wiring from the gas valve and attempt 
 to measure voltage at that point. The main control 
 board can detect if the gas valve is not connected and 
 will display the Gas Valve / Connection fault.
• If 24 VAC is present, check the outlet of the valve to 
 ensure the valve is flowing gas. With a manometer 
 connected to the outlet tap of the gas valve, when the 
 unit is in the prepurge period, there should be a 
 negative pressure present. When the valve is 
 energized a change in pressure should occur. If the 
 pressure change does not occur, the gas valve is not 
 opening. Replace the gas valve.
•
Inspect flame sensor and associated wiring.
 Reference page 35 of this manual for removal and 
 cleaning procedures. Replace if necessary.
• Inspect the burner. Reference page 35 of this manual 
 for removal and cleaning procedures. Replace if 
 necessary.
• Replace the main control board.
Flame Lost
While Running
(will require a manual
reset once the condition
has been corrected.
Press the RESET button
on the display to reset.)
The unit was running and lost the flame 
signal. This condition occurred twice .
• Inspect spark electrode and associated wiring for 
 damage and connection. Reference page 35 of this 
 manual for removal and cleaning procedures. 
Replace if necessary.
• Check for proper electrical grounding of unit.
• Check incoming supply gas pressure. Natural gas 
 pressures should be between 4 - 14 inches w.c. 
 (1.0 - 3.5 kPa) and LP gas pressures should be 
 between 8 - 14 inches w.c. (2.0 - 3.2 kPa). 
 Refer to Section 7 - Gas Connections of the Armor X2 
 Installation and Operation Manual for detailed 
 information concerning the gas supply.
• Verify that the tube from the gas valve to the air 
 inlet is connected and is not damaged.
• Verify that the vent/air intake pipes are installed 
 correctly and there are no obstructions.
• Check for 24 VAC to the gas valve at the 2-pin 
 connection on the side of the main control board 
 during the ignition attempt. If no voltage is present, 
 replace the main control board.
Service Manual
