Error message: fax error, Error message: fax mode unsupported, Error message – Lexmark 8300 Series User Manual
Page 115: Fax error, Fax mode unsupported

Check the ink levels and install a new cartridge if necessary.
Decrease the transmission speed.
1
Press Fax Mode.
2
Press .
3
Press
or
repeatedly until
Dialing and Sending
is highlighted.
4
Press .
5
Press
or
repeatedly until
Max Send Speed
is highlighted.
6
Press or until
14,400
appears.
7
Press .
8
If the problem persists, repeat step 1–step 6 until
9600
appears.
9
Press .
10
If the problem still persists, repeat step 1–step 6 until
2400
appears.
11
Press .
12
Press
.
Notes:
•
The lower the transmission speed, the longer it will take your fax to print.
•
This solution will reduce the speed for future faxes until you reset the transmission speed.
Error message:
Fax error
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Error message:
Fax mode unsupported
The receiving fax machine does not support the type of fax you attempted to send. If it does not support:
•
Your scan resolution—lower the scan resolution.
1
Press Fax Mode.
2
Press .
3
Press
or
repeatedly until
Quality
is highlighted.
4
Press or repeatedly until
Standard
or
Fine
appears.
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