Lenovo TS100 User Manual
Page 248
Table 12. Diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component
Test
State
Description
Action
405-907-xxx
Broadcom
Ethernet
device
TestLoopbackAtPhysi-
calLayer
Failed
1. Check the Ethernet cable for damage
and make sure that the cable type and
connection are correct.
2. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
and
select your system to display a matrix
of available firmware.
3. Run the test again.
4. (Trained service technician only)
Replace the system board.
5. Run the test again.
6. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
230
ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual