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Lenovo TS100 User Manual

Page 186

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Table 12. Diagnostic messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v

See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.

Message
number

Component

Test

State

Description

Action

089-901-xxx

CPU

CPU Stress Test

Failed

Test failure.

1. If the system has stopped responding,

turn off and restart the system and then
run the test again.

2. Make sure that the Diagnostic code is

at the latest level. For the latest level of
Diagnostic code, start EasyUpdate or
go to: http://www.lenovo.com/support.

3. Run the test again.

4. Make sure that the system firmware is

at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
http://www.lenovo.com/support and
select your system to display a matrix
of available firmware.

5. Run the test again.

6. If the system has stopped responding,

turn off and restart the system.

7. Run the test again.

8. If the problem remains, collect the data

from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
http://www.lenovo.com/support.

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ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual

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