Lenovo TS100 User Manual

Page 184

Table 12. Diagnostic messages

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.

Message
number

Component

Test

State

Description

Action

089-801-xxx

CPU

CPU Stress Test

Aborted

Internal program
error.

1. Turn off and restart the system.

2. Make sure that the Diagnostic code is

at the latest level. For the latest level of
Diagnostic code, go to:
http://www.lenovo.com/support.

3. Run the test again.

4. Make sure that the system firmware is

at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, use the EasyUpdate program
or go to: http://www.lenovo.com/support
and select your system to display a
matrix of available firmware.

5. Run the test again.

6. If the system has stopped responding,

turn off and restart the system.

7. Run the test again.

8. If the problem remains, collect the data

from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
http://www.lenovo.com/support.

089-802-xxx

CPU