KVH Industries KVH TracVision - Manual (Page 23)

54-0239 TracVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved.
•
For
complete
troubleshooting
information,
refer
to
Section
10
of
the
TracVision
A5
User’s
Guide
and
the
flowcharts
on
the
following
pages.
Troubleshooting
Effective April 2004
Subject to change without notice
Troubleshooting
System does not po
wer on
No picture on video screen Intermittent picture f
or shor
t inter
v
als
System w
orks at rest,
b
ut not on the mo
ve
System does not find satellite System restar
ts itself
Receiver beeps 3 times quic
kl
y at star
tup
Sno
wy DIRECTV tele
vision picture
Picture jumb
led,
par
ts missing,
freezing
Cer
tain c
hannels do not w
ork
Remote contr
ol does not w
ork
Remote contr
ol does not operate other component
Onl
y Pre
vie
w c
hannels are accessib
le
Onl
y F
amil
y list c
hannels are accessib
le
Satellite co
ve
rage issue Weak satellite signal
Antenna f
aulty
Receiv
er f
aulty
Satellite signal b
lock
ed
POSSIBLE CA
USE
SYMPT
OM
Water
, sno
w, or ice on antenna
Remote control batter
ies dead
Receiv
er loc
ked up
Receiv
er po
wer s
witch tur
ned off
Loose cab
le connectors
Receiv
er not activ
ated
Proper component b
utton not pressed
INPUT b
utton not set to satellite source
System loc
ked b
y passcode
Remote control not prog
rammed
Blo
wn fuse
XX
X
X
X
X
X
XX
XX
X
XX
X
X
X
X
XX
X
X
X
X
XX
X
X
X
X
X
X
X
X
X
X
XX
XX
X X
XX
X
X
X X
X
XX X
Audio/video system not set up proper
ly
Local channels not a
vailab
le
RF-to-IR con
ve
rter too close to receiv
er
X
X
Audio/video system f
aulty
X X X
X
X
X
Receiv
er lost activ
ation inf
ormation
X
Insufficient po
we
r
X X X X X