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Copy troubleshooting, Copy cut off, Scan troubleshooting – Kodak ESP 5 User Manual

Page 59: Scan fails

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Chapter 8

Kodak ESP 5 Printer User Guide

53

Copy Troubleshooting

Copy Cut Off

Probable Cause

The original is larger than the paper loaded.

Corrective Action

When the original is larger than the paper loaded, reduce copy size to fit the size of the
paper loaded.

Scan Troubleshooting

Scan Fails

Probable Cause 1

Your computer is not turned ON.

Corrective Action

Turn on your computer.

Probable Cause 2

Your Kodak printer is not connected to your computer.

Corrective Action

Connect your Kodak printer to your computer with a standard USB cable.

Probable Cause 3

The Kodak Home Center software is not installed.

Corrective Action

Insert the Kodak printer installation CD and install the softwar.e

Probable Cause 4

Your computer system resources may be low.

Corrective Action

Turn off your computer and the printer, and then turn them back on

If the problem still persists, try scanning at a lower resolution

Probable Cause 5

The memory card you are scanning to does not have enough free space to save the
scanned photo.