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All-in-one troubleshooting, General troubleshooting, Printer fails to power on – Kodak ESP 5 User Manual

Page 47: 8all-in-one troubleshooting

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Kodak ESP 5 Printer User Guide

41

The information in this chapter is designed to help you solve on your own many problems
that may occur with your printer.

General Troubleshooting

Printer Fails to Power On

Probable Cause

The power supply is not properly connected.

Corrective Action

Make sure the electrical power cord is connected to the alternating current power
adapter, and is plugged into a grounded power outlet or power strip

If using a power strip, make sure it is turned on

If using a switched power outlet, make sure the switch is on

Make sure the power outlet is supplying power

Verify the light on the Kodak printer power cord plug is lit

Probable Cause 2

The USB cable was unplugged from the printer and then reconnected; or, power to the
printer is interrupted.

Corrective Action

Restart the computer.

Probable Cause 3

The USB cable is not 2.0 compliant.

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All-in-One Troubleshooting

Note:

Many issues with degradation in performance or print quality

can be resolved by meeting or exceeding the recommended system
requirements. See “Product and Safety Specifications” on page 63.