SMC Networks SMCWHSG44-G - Manual (Page 90)

B-2: Wireless Settings Problems
• The wireless client computer cannot associate with an SMCWHSG44-G.
• Is the wireless client set in infrastructure mode?
• Check the operating mode of the WLAN NIC.
• Is the SSID of the WLAN NIC identical to that of the prospective
SMCWHSG44-G?
• Check the SSID setting of the WLAN NIC and of the SMCWHSG44-G.
• Is the Security functionality of the prospective SMCWHSG44-G
enabled?
• Make appropriate Security settings of the client computer to match
those of the SMCWHSG44-G.
• Is the prospective SMCWHSG44-G within range of wireless communication?
• Check the signal strength and link quality sensed by the WLAN NIC.
B-3: Other Problems
• My SMCWHSG44-G stops working and does not respond to Web management
requests.
• The firmware of the SMCWHSG44-G may be stuck in an incorrect state.
• Unplug the power connector from the power jack, and then re-plug
the connector to restart the SMCWHSG44-G.
• Contact our technical support representatives to report this problem, If
this happens after a failed firmware upgrade process, the firmware of
the SMCWHSG44-G may have been corrupted.
• If the SMCWHSG44-G still does not work after restarting, there may be
hardware component failures in the SMCWHSG44-G.
• Contact our technical support representatives for repair.
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