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Softw are – Sony 300 User Manual

Page 99

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SOFTW

ARE

99

FAQ

[Case 6]

How do I know my computer supports a USB Interface?

Check the USB port in your computer or keyboard.

Check OS version. USB Interface is available in Windows 98, 98SE, 2000, ME .XP.

Check [Universal serial bus controller] in Device Manager. Do the following to check

[Universal serial bus controller].

Win 98/ME : Trace [Start

Setting

Controller

System

Device Manager

Universal serial bus controller]

Win 2K

: Trace [Start

Setting

Controller

System

Hardware Device

Manager

Universal serial bus controller].

Win XP

: Trace [Start

Control Panel

Performance and Maintenance

System

Hardware Device Manager

Universal Serial Bus

controller].

There must be USB Host Controller and USB root hub under [Universal serial bus

controller].

When all the conditions mentioned above are met, the computer can support the

USB interface.

[Case 7]

When using the USB hub.

There may be a problem in connecting the camera to the PC through the USB hub

if the PC and the hub are not compatible. Wherever possible, connect the camera

to the PC directly.

[Case 8]

Are other USB cables connected to the PC?

The camera may malfunction when it is connected to the PC at the same time as

another USB cable. In this case, disconnect the other USB cable, and connect only

one USB cable to the camera.