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Before contacting a sevice center – Sony 300 User Manual

Page 72

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72

Before contacting a sevice center

Symptom

Causes

Remedy

Remove /re-insert batteries
and switch camera on

Camera malfunction

Incorrect card format

WHITE BALANCE setting is
incorrect

Exposure is excessive

The camera buttons

do not operate

The card error

Color of image

different to original

scene

Images are too

bright

Re-format the card (p.54)

Select appropriate WHITE
BALANCE.(p.42)

Reset exposure
compensation(p.43)

The lens or LCD monitor is
smudged or dirty

The play back display

is not very clear

Clean the lens or LCD

Date imprint function is set to
OFF

Date is not displayed

on the LCD monitor

in the PLAY mode

Switch the Date imprint
function ON (p.60)

Incorrect file name.
(Violation of DCF format)

The images don't

play back

Do not change the image
file name.

Cable connection is incorrect
The camera is off
There are no batteries, the
batteries are exhausted or the
AC adapter is not connected
The operating system is not
Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.0~10.2.
Alternatively the PC does not
support USB
USB driver is not installed(WIN
98, 98SE only)

When using the

PC’s explorer,

‘Removable Disk’

file does not show

Check the connection
Turn the camera on
Insert new batteries or check
the adapter connection

Install Windows 98, 98SE,
2000, ME, XP/ Mac OS
9.0~10.2 to PC that supports
USB

Install “USB Storage Driver”