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Troubleshooting, English – Samsung D371W(i) User Manual

Page 104

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104

104

ENGLISH

Troubleshooting

If these instructions do not solve your problem, contact your nearest
Samsung authorized service centre.

You cannot switch the
Camcorder on.

Start/Stop button does not
operate while recording.

The Camcorder shuts off
automatically.

Charge runs out quickly.

You see a blue screen during
playback.

A vertical strip appears on the
screen when recording a dark
background.

The image in the Viewfinder is
blurred.

Auto focus does not work.

Play, FF or REW button does
not work.

You see a mosaic pattern
during playback search.

Check the Battery pack or the AC Power adapter.

Check the Power switch is set to CAMERA.
You have reached the end of the cassette.
Check the record protection tab on the cassette.

You have left the Camcorder set to STBY for more
than 5 minutes without using it.
The Battery pack is fully exhausted.

The atmospheric temperature is too low.
The Battery pack has not been charged fully.
The Battery pack is completely dead, and cannot
be recharged, Use another Battery pack.

The video heads may be dirty.
Clean the head with a cleaning tape.

The contrast between the subject and the
background is too great for the Camcorder to
operate normally. Make the background bright to
reduce the contrast or use the BLC function while
you are recording in bright Surroundings.

The Viewfinder lens has not been adjusted.
Adjust the Viewfinder control lever until the
indicators displayed on the Viewfinder come into
sharp focus.

Check the Manual Focus menu.
Auto focus does not work in the Manual Focus
mode.

Check the Power switch. Set the Power switch to
PLAYER.
You have reached the beginning or end of the
cassette.

This is normal operation and it is not a failure or
defect.
The tape may be damaged. Replace the tape.
Cleaning the video heads (see page 100).

Explanation/Solution

Symptom

Samsung

0

0

Start/Stop

/

0

0

0

0

0

0

0

/

0

0

0

CAMERA

0

0

0

STBY

5

0

0

0

0

0

0

0

0

BLC

0

0

0

0

0

0

PLAYER

0

0

0

0

0

100

0

/

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