Motorola Talkabout 191 - Manual (Page 18)

12 Safety and General Information
How to get Warranty Service
In order to be eligible to receive warranty service, you must present your receipt
of purchase or a comparable substitute proof of purchase bearing the date of
purchase. The Personal Communicator should also clearly display the original
compatible electronic serial number (IMEI) and mechanic serial number [MSN].
Such information is contained with the Product.
In order to claim the warranty service, you must return the Personal
Communicator and/or accessories in question to Motorola. Please avoid leaving
any supplementary items like SIM cards. The Product should also be accompanied
by a label with your name, address, and telephone number; name of provider and
a description of the problem. In the case of vehicular installation, the vehicle in
which the Personal Communicator is installed should be driven to the Authorised
Repair Centre, as analysis of any problem may require inspection of the entire
vehicular installation.
Conditions
This warranty will not apply if the type or serial numbers on the Product have
been altered, deleted, duplicated, removed, or made illegible. Motorola
reserves the right to refuse free-of-charge warranty service if the requested
documentation cannot be presented or if the information is incomplete, illegible
or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement
of parts or boards with functionally equivalent, reconditioned or new parts or
boards. Replaced parts, accessories, batteries, or boards are guaranteed for the
balance of the original warranty time period. The Warranty Term will not be
extended. All original accessories, batteries, parts, and Personal Communicator
equipment that have been replaced shall become the property of Motorola.
Motorola does not warrant the installation, maintenance or service of the
products, accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by
any ancillary equipment not furnished by Motorola which is attached to or used in
connection with the Products, or for operation of Motorola equipment with any
ancillary equipment and all such equipment is expressly excluded from this
warranty.