Siemens SpeedStream 6500 Series - Manual (Page 88)

6500 Series Residential Gateway User’s Guide Monitoring Gateway Health
Diagnostics
The Gateway provides diagnostic tests and data for each interface. This data is commonly requested by
technical support to assist in troubleshooting. To access this feature, click the Diagnostics button from
your “
Gateway Health ” window. This displays the “Diagnostics” window.
To use the diagnostic option:
1. Select a connection to test from the Connection to Test drop-down menu. You must move all the
way to the bottom of this window to display this drop-down menu.
2. Click Run Diagnostics. The system responds by displaying the results in the different tables. Pay
special attention to any tests that report a failing condition and check the connections for these
interfaces before running the diagnostics again.
3. Click Apply.
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