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Appendix, Troubleshooting – Siemens 11 User Manual

Page 38

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37

Appendix

Gigaset USB Adapter 11 / en / A31008-E105-B102-1-7619 / appendix.fm / 06.12.2002

Appendix

Troubleshooting

Symptom

Action

Radio interference

You may be able to eliminate any interference by trying the fol-

lowing:

Reseat the Gigaset USB Adapter 11.

Increase the distance between the wireless computers and

the device causing the radio interference.

Plug the computer equipped with the Gigaset USB Adapter

11 into an outlet on a different branch circuit from that

used by the affecting device.

Keep the computer with the Gigaset USB Adapter 11 away

from microwave ovens, devices with cordless video/audio

transmission, e.g. baby monitors, and large metal objects.

Select another channel for your Wireless LAN.

Consult the dealer or an experienced radio technician for help.

Card not detected

If the Gigaset USB Adapter 11 is not detected by Windows, try

the following:

Make sure the Gigaset USB Adapter 11 is properly inserted

in the USB port.

Make sure the USB port in your computer is working.

Contact your dealer for additional testing if there is a

hardware problem with the Gigaset USB Adapter 11.

Poor link quality

If the Link Quality display stays in the Poor range, it could be

due to one of the following reasons:

Radio interference.

Distance between Gigaset USB Adapter 11 and Access Point

is too far. Reduce the distance between the Gigaset USB

Adapter 11 and Access Point (or another card).