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Limited lifetime warranty policy – Monessen Hearth MJ27NR User Manual

Page 39

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LIMITED LIFETIME wARRANTY POLICY

LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject of proof of purchase:

Firebox, Combustion Chamber, Heat Exchanger, Grate, and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for 5 years to the original owner, subject of proof of purchase:

Vent Free Ceramic Fiber Logs and Aluminized Burners.
BASIC WARRANTY
Monessen Hearth Systems (MHS) warrants the components and materials in your gas appliance to be

free from manufacturing and material defects for a period of two years from date of installation. After

installation, if any of the components manufactured by MHS in the appliance are found to be defective

in materials or workmanship, MHS will, at its option, replace or repair the defective components at no

charge to the original owner. MHS will also pay for reasonable labor costs incurred in replacing or repair-

ing such components for a period of two years from the date of installation. Any products presented for

warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance is not installed by a qualified installer in accor-

dance with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance

is not operated and maintained according to the operating instructions supplied with the appliance, and

does not extend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse, alteration,

negligence of others, including the installation thereof by unqualified installers, (2) the costs of removal,

reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential

damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of mer-

chantability of fitness for purpose and of all other obligations or liabilities. Monessen Hearth Systems,

Inc. does not assume for it any other obligations or liability in connection with the sale or use of the

appliance. In states that do not allow limitations on how long an implied warranty lasts, or do not allow

exclusion of indirect damage, those limitations of exclusions may not apply to you. You may also have

additional rights not covered in this Limited Lifetime Warranty.
MHS reserves the right to investigate any and all claims against the Limited Lifetime Warranty and decide

upon method of settlement.
IF wARRANTY SERvICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial

number of your MHSC product.

2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

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