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Hard drive problems – Gateway E3400 User Manual

Page 92

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Hard drive problems

85

Hard drive problems

The SCSI drive is not recognized by the system.

The IDE drive is not recognized by the system.

Probable Cause

Solution

The SCSI bus is not properly
terminated.

Make sure the last device on the SCSI chain
is properly terminated.

The drive is configured with a
conflicting SCSI address.

Change the device’s SCSI address to one that
is not currently being used by the system.

The cables are not connected
correctly.

Open the system and check the cable
connections.

Probable Cause

Solution

The primary IDE device may
be configured incorrectly.

Restart your computer, then press

F

1

to enter

the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Primary

IDE

Master to Auto.

The drive may not be
configured properly.

Consult the hard drive user’s guide for
instructions on how to configure the drive.

The drive cables are not
connected properly.

Open the system and check all cables
connected to the controller card.

The drive controller is not
seated properly.

Open the system and reseat the drive
controller.

Important

Some systems do not have IDE controller cards because
the IDE controller is built into the system board.

05957.book Page 85 Monday, May 8, 2000 10:09 AM