Gateway E3400 User Manual

Page 91

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Troubleshooting

The CD drive needs to be
added as new hardware.

From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the drive.

The secondary IDE device
may be disabled.

Restart your computer, then press

to enter

the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary
IDE Master to Auto.

The CD cables are not
installed correctly.

Open the system and check all cables
between the CD controller and the CD drive.

The CD drive may be
defective.

Replace the CD drive.

Probable Cause

Solution

05957.book Page 84 Monday, May 8, 2000 10:09 AM