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Troubleshooting, Fortigate-5001fa2-lenc does not startup – Fortinet FortiGate 5001FA2-LENC User Manual

Page 18

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FortiGate-5001FA2-LENC Security System Guide

18

01-30000-76602-20080606

Troubleshooting

Hardware installation

5

Open the left and right handles to their fully open positions.

Opening the handles slides the board a short distance out of the slot,
disconnecting the board from the chassis backplane.

The IPM LED turns blue. All other LEDs turn off.

6

Pull the board about half way out.

All LEDs turn off.

7

Turn both handles to their fully-closed positions.

When the handles are fully-closed they lock into place.

8

Carefully slide the board completely out of the slot.

Troubleshooting

This section describes the following troubleshooting topics:

FortiGate-5001FA2-LENC does not startup

FortiGate-5001FA2-LENC cannot display chassis information

FortiGate-5001FA2-LENC does not startup

Positioning of FortiGate-5001FA2-LENC handles, the presence or absence of a
functioning shelf manager, incorrect jumper settings and firmware problems may
all prevent a FortiGate-5001FA2-LENC board for starting up correctly. This section
describes how to find and fix each of these problems.

All chassis: left handle not contacting power switch

The left handle activates the FortiGate-5001FA2-LENC board power switch.

Open

Fully Open

Alignment Pin

Handle

Handle

Close

Fully Closed

and Locked

Alignment Pin

Alignment Pin

Handle