Chapter 1: overview, Hapter 1: overview – Quintum Technologies Call Routing Server User Manual
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hapter 1: Overview
This chapter gives you a general overview of the Tenor® Call Routing Server, including features and capabil-
ities. You will also find information about the organization of this product guide.
Specifically, the following topics are covered:
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A description of Tenor Call Routing Server
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Features and capabilities
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How to use this guide