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AltiGen MAXCS 7.0 Update 1 New Features Guide User Manual

Page 24

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MaxCS 7.0 Update 1 New Features Guide

Page 24 of 26

Product Number

Destination

5001

1001

5002

1002

5003

1003

Here are the fields in the AgentTable table:

Field Name

Field Type

Description

Destination

Text

The transfer destination.

Extension

Text

The destination extension number.

Priority

Number

The call priority.

Skill

Number

The required skill level for the agent.

Here is an example of the data in this table:

Destination

Extension

Priority

Skill

1001

101

1

4

1002

102

3

5

1003

103

5

6

Both tables have a “Destination” field, which will be used to link records of the two tables.