AltiGen MAXCS 7.0 Update 1 New Features Guide - Manual (Page 14)

MaxCS 7.0 Update 1 New Features Guide Page 14 of 26
In order to support Microsoft Outlook 2013, MaxOutlook uses an updated 3 rd party Outlook integration library.
Because of this, the MaxOutlook interface is slightly different from that of previous versions.
Note: Users who upgrade their Microsoft Outlook application from version 2007/2010 to Outlook 2013 will
need to reinstall MaxOutlook.
The name of the menu in Microsoft Outlook 2013 has changed from “Add-ins” to “MaxOutlook” (see
Figure 9).
Figure 9: The Outlook 2013 menu with the MaxOutlook menu
Automatic Re-sort Interval in MaxSupervisor
In this release, MaxSupervisor includes a new automatic sort interval for Agent View and Agent Status. The
application will refresh the display based upon the interval you’ve chosen and the field you’ve used to sort the
data.
The default interval is 15 seconds.
Note: Older systems, and systems with less memory or a slower processor, may exhibit screen flashes while the
view is being sorted. For this reason, we recommend that such systems use a relatively long auto-sort
interval.
Figure 10: The Auto-sort setting in MaxSupervisor