AltiGen MAXCS 7.0 Update 1 New Features Guide - Manual (Page 13)

MaxCS 7.0 Update 1 New Features Guide Page 13 of 26
AltiReport Enhancements
AltiReport uses an email server to send scheduled reports. In MaxCS 7.0 Update 1, AltiReport can now
communicate with encrypted email servers such as the Google mail server (Gmail) or the Hotmail server.
AltiReport detects the requirements of the specified email server automatically; no configuration is needed to
indicate whether the email server requires encryption.
Figure 8: Mail Server configuration page
Note: When using an encrypted email server, for authentication purposes the Sender Email Address entry must
be the same as the SMTP Account Name entry, as illustrated in Figure 8. The remote email server does not
allow users to use a different sender email address than the real email account.
Client Enhancements
The following client enhancements are introduced in MaxCS 7.0 Update 1:
• The MaxCS 7.0 Update 1 clients now support Windows 8.1 (64-bit).
• MaxOutlook – Support for Outlook 2013 (see page 13)
• MaxSupervisor – Support for up to 50 concurrent MaxSupervisor connections, improved data receiving
and display performance. In addition, there is a new automatic re-sort interval for Agent View and Agent
Status (see Automatic Re-sort Interval in MaxSupervisor on page 14)
• MaxCommunicator, MaxAgent, and MaxSupervisor – The application icon now stays on the Windows task
bar and in the Windows system tray when you minimize these applications (see page 15). In addition,
users can now choose to display either the local time or the server time for voicemail messages (see
Display Voicemail Time as the Local Time or the Server Time on page 15).
MaxOutlook Support for Outlook 2013
The MaxCS 7.0 Update 1 release of MaxOutlook supports Microsoft Outlook 2007, 2010, and 2013.
Note: Only the 32-bit version of Microsoft Outlook is supported.