AltiGen MAXCS 7.0 Update 1 New Features Guide - Manual (Page 11)

MaxCS 7.0 Update 1 New Features Guide Page 11 of 26
E911 Assignment Field Description
Status
The current state of this IP phone. You can filter the results as needed.
•
Active – The IP phone is currently registered with the MaxCS system.
• Inactive – The IP phone is not currently registered with the MaxCS
system (the phone may have been unplugged or was logged out of the
system).
4. To change the E911 Location ID for an IP phone, select the entry and click Change LID.
Note: If you cannot click the Change LID button for that phone (in other words, if the button is
disabled), that indicates that the phone does not have the correct firmware; you must upgrade
the firmware on the phone before you can set the phone’s E911 Location ID.
5. Make your changes and click OK. The data will be pushed to the phone, and the phone will automatically
re-register to apply the updated configuration.
6. To remove an E911 LID assignment for an extension, select the entry and click Delete. (You can delete
assignments only for inactive AltiGen IP phones.)
To have a user update the E911 Location ID on an IP phone, provide the user with the appropriate Location ID
number. Instruct the user to open the phone’s menu, choose System > E911 LID, and enter the Location ID
number.
Assigning E911 Location IDs to FXS Gateways
On an FXS gateway, Administrators can configure an E911 Location ID in the SIP User ID field for analog
phones. Use the following syntax:
xatgnemx(E911 LID)
For example, to assign E911 Location ID 3 to the gateway, enter the following string:
xatgnemx3
Salesforce Integration
Salesforce.com provides a CTI toolkit to telephony-enable its cloud-based CRM application. When enabled, a
softphone control panel appears in the web browser, for agent call control.
AltiGen encapsulates the CTI toolkit into a connector for MaxCS Release 7.0 Update 1, to integrate an AltiGen IP
PBX system with Saleforce.com.
A Salesforce Integration Seat license has been added to the License Information and Client Seat License
Management pages.