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MaxCS 7.0 Update 1 New Features Guide
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Contents
Introduction ........................................................................................................................................................... 4
Operating System Support ...................................................................................................................................... 4
Location-Based E911 Configuration (For Roaming Users) ........................................................................................ 4
About E911 Location IDs ..................................................................................................................................... 4
IP Phones Supporting E911 Caller ID ................................................................................................................... 5
Designing E911 Location IDs for Your Organization ............................................................................................. 5
E911 Hierarchy ................................................................................................................................................... 6
E911 Caller ID Configuration Process................................................................................................................... 6
Creating the E911 Location ID Table .................................................................................................................... 7
Requiring a Password to Change E911 Location ID .............................................................................................. 9
Assigning E911 Location IDs on AltiGen IP Phones ............................................................................................. 10
Assigning E911 Location IDs to FXS Gateways .................................................................................................... 11
Salesforce Integration........................................................................................................................................... 11
AltiReport Enhancements ..................................................................................................................................... 13
Client Enhancements ............................................................................................................................................ 13
MaxOutlook Support for Outlook 2013 ............................................................................................................. 13
Automatic Re-sort Interval in MaxSupervisor .................................................................................................... 14
Minimize Application Behavior ......................................................................................................................... 15
Display Voicemail Time as the Local Time or the Server Time ............................................................................ 15
MaxCommunicator Voicemail Time Display .................................................................................... 15
MaxAgent Voicemail Time Display .................................................................................................. 16
MaxSupervisor Voicemail Time Display .......................................................................................... 17
Move IP Address between Trusted and Malicious Device List ................................................................................ 17
Block Unauthorized SIP Invite Requests ................................................................................................................ 18
Advanced Call Router Enhancements .................................................................................................................... 19
Routing Configuration Examples ....................................................................................................................... 21
Example 1: Single Table, Single Purpose Field ............................................................................... 21
Example 2: Single Table, Multiple Purpose Fields ........................................................................... 22
Example 3: Multiple Tables ............................................................................................................. 23
Routing Notes................................................................................................................................................... 25
AltiGen Technical Support .................................................................................................................................... 26
AltiGen Communications, Inc. 410 East Plumeria Dr. San Jose, CA 95134 Telephone: 888-AltiGen (258-4436) | Fax: 408-597-9020
