8e6 Technologies 3 - Manual (Page 196)

196 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER 3.0 U SER ’ S G UIDE
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ECHNICAL
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UPPORT
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RODUCT
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ARRANTIES
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ECTION
Technical Support and Service
8e6 Technologies will provide initial installation support and
technical support for up to 90 days following installation. 8e6
Technologies provides after-hour emergency support to 8e6
server customers. An after hours technician can be reached
by voice line.
Technical support information:
Online: http://www.8e6.com/techsupport/
Toll Free: 888-786-7999, press 2
Telephone: 1+714-282-6111, press 2
E-mail: [email protected]
Have the following information ready before calling technical
support:
Product Description: _______________________________
Purchase Date: ___________________________________
Extended warranty purchased: _______________________
Plan # __________________________________________
Reseller or Distributor contact: _______________________
Customer contact: _________________________________