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Camera self-diagnostic tests – HP PhotoSmart 945 User Manual

Page 113

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Chapter 7: Troubleshooting and Support

113

Camera Self-diagnostic Tests

If you think your camera may be defective or malfunctioning in

some way, there is a diagnostic program (a set of eleven

different tests) that you can run on the camera to try to

determine the problem. The following things are tested on the

camera; Flash, LEDs (lights), Buttons, Live View, LCD Color,

Microdisplay, Audio Playback, Record Audio, Memory Card,

and SDRAM.

NOTE

The test is in English only.

1

Turn off the camera.

2

Hold in the

Flash

button on the back of

the camera.

3

Turn on the camera while continuing to

press on the

Flash

button. You should

see a blue screen titled

CAMERA SELF-

DIAGNOSTICS

appear on the Image

Display.

4

Follow the simple instructions on the Image Display to

perform the set of tests. Some tests will tell you if the camera

passed or failed, while other tests will make the camera do

something, and you must check to see if the camera did it

correctly. If any of the tests fail, note which one(s), so that

you can provide this information when you contact HP

Support. The entire set of tests takes only a few minutes to

complete.

5

To exit the diagnostic program at any point, simply turn off

the camera.

MF