Problems and solutions, Audio – HP Home Theater System User Manual
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HP Digital Entertainment Center
Problems and Solutions
Audio
Find the description that most closely matches your audio
problem, and try the corresponding solution.
Problem
Solution
I don’t have sound
from my speakers.
■
Use active, powered speakers or speakers with an amplifier.
■
Verify sound cable connections.
■
Check Volume and Mute settings. See “Adjusting the Volume” on page 138.
■
Reconfigure the software for surround sound. See “Configuring Audio Output” on
page 139.
■
Reinstall the sound card drivers by using Application Recovery. See the Warranty
and Support Guide that came with your HP Digital Entertainment Center.
I have low volume
sound from my
speakers.
■
Check volume and mute settings. See “Adjusting the Volume” on page 138.
■
Some programs may result in low volume, even when the volume setting within the
program is turned to the maximum position. If this is the case, double-click the
Volume icon on the taskbar and increase volume.
My TV audio
volume increases
or decreases when
I change channels.
Reduce the volume level before changing channels. Exercise particular caution when
changing from ATSC to NTSC channels. Your analog NTSC channel audio levels may
be noticeably higher than your SD/HDTV channel audio levels. The channel sound
volume is controlled by the content provider.