Troubleshooting guide, Technical service, Two year limited warranty – Heath Zenith MSL360FWPB User Manual
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SYMPTOM
Lights stay on
continuously.
Lights flash on
and off.
POSSIBLE CAUSE
1. A flood lamp is positioned too close to
the sensor or pointed at nearby objects
that cause heat to trigger the sensor.
(Reposition the lamp away from the
sensor or nearby objects).
2. Light control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-reflective sur-
face. (Reposition sensor).
3. Light control is in Test. (Set control
switch to an ON-TIME position).
1. Heat or light from the lamps may be
turning the light control on and off.
(Reposition the lamps away from the
sensor).
2. Heat being reflected from other objects
may be affecting the sensor. (Reposi-
tion sensor).
3. Light control is in the Test mode and
warming up. (Flashing is normal under
these conditions).
4. Light may be leaking through the flood
lamp reflectors. (Make sure the metal
lamp protectors are installed).
TROUBLESHOOTING GUIDE
TWO YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary
from state to state or province to province.
For a period of two years from the date of purchase, any malfunction caused by factory defective parts or
workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs,
batteries, and other expendable items are not covered by this warranty. Unauthorized service or modifica-
tion of the product or of any furnished component will void this warranty in its entirety. This warranty does
not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or
return shipping charges.
Please keep your dated sales receipt, it is required for all warranty requests.
SYMPTOM
Lights will not come
on.
Lights come on in
daylight.
Lights come on
for no apparent
reason.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Flood light is loose or burned
out.
3. Fuse is blown or circuit breaker
is turned off.
4. Daylight turn-off is in effect (re-
check after dark).
5. Incorrect circuit wiring, if this is a
new installation.
6. Re-aim the sensor to cover de-
sired area.
1. Light control may be installed in
a relatively dark location.
2. Light control is in Test. (Set
control switch to an ON-TIME
position).
1. Light control may be sensing
small animals or automobile traf-
fic (re-aim sensor).
2. Range is set too high. (Reduce
Range).
TECHNICAL SERvICE
Please call 1-866-534-9718 (English speaking only) for assistance before returning product to store.
If you experience a problem, follow this guide. If the problem persists, call* for assistance at
1-866-534-9718
(English speaking only)
, 8:00 AM to 6:00 PM CST (M-F).
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
No Service Parts Available for this Product
Please keep your dated sales receipt, it is required for all warranty requests.
Pentamark LLC reserves the right to discontinue products and to change specifications at any time without
incurring any obligation to incorporate new features in products previously sold.