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Camera self-diagnostic tests, Camera self-diagnostic, Tests – HP R507 User Manual

Page 143

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Chapter 7: Troubleshooting and Support

143

Camera Self-diagnostic Tests

If you think your camera may be defective or malfunctioning in

some way, there is a diagnostic program (a set of eleven

different tests) that you can run on the camera to try to

determine the problem. The following are tested on the camera:

flash, lights, buttons,

Live View

, color on the Image Display,

Audio Playback

,

Record Audio

, optional memory card, and

internal memory.

NOTE

The test is in English only.

1

Turn off the camera.

2

Hold down the

Flash

button on the back of the camera.

3

Turn on the camera while continuing to hold down the

Flash

button on the back of the camera. A blue screen titled

CAMERA SELF-DIAGNOSTICS

appears on the Image

Display. Release the

Flash

button once the screen

appears.

4

Follow the simple instructions on the Image Display to

perform the set of tests. Some tests will tell you if the camera

passed or failed, while other tests will make the camera do

something, and you must check to see if the camera did it

correctly. If any of the tests fail, note which one(s) so that you

can provide this information when you contact HP Support.

The entire set of tests takes only a few minutes to complete.

5

To exit the diagnostic program at any point, simply turn off

the camera.

This manual is related to the following products: