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HP R507 User Manual

Page 129

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Chapter 7: Troubleshooting and Support

129

The camera

gets warm (or

even hot) to

the touch.

You are using

the HP AC

power adapter

to power the

camera or to

charge the

battery in the

camera, or you

have been

using the

camera for a

prolonged

period of time

(15 minutes or

longer).

This is normal. However, if

anything seems out of the

ordinary, turn off the camera,

unplug the camera from the

HP AC power adapter, and allow

the camera to cool. Then examine

the camera and the battery for

signs of possible damage.

I cannot

unload

images from

the camera to

my computer.

The HP Image

Zone software

is not installed

on the

computer.

Either install the HP Image Zone

software (see

Installing the

Software

on page 19), or see

Using Your Camera without

Installing the HP Image Zone

Software

on page 113.

The computer is

configured such

that it is unable

to unload the

images.

Set your camera to

Disk Drive

mode (see

Configuring the

Camera as a Disk Drive

on

page 117).

I am having a

problem

installing or

using the HP

Image Zone

software.

Refer to the HP Customer Support

website:

www.hp.com/support

Problem

Possible cause Solution

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