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Input voltage is out of range, Insufficient warning of low batteries, Internal ups fault condition – HP R5500 User Manual

Page 41: Low battery shutdowns

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Troubleshooting 41

b.

Remove one or more load devices to reduce the power requirements.

c.

Wait at least 5 seconds and restart the UPS.

d.

If the condition persists, verify that the load devices are not defective.

4.

Allow the UPS to cool:

a.

Power down the UPS ("

Powering down the UPS

" on page

30

).

b.

Clear vents and remove any heat sources.

c.

Verify that the airflow around the UPS is not restricted.

5.

Wait at least 5 minutes and restart the UPS.

6.

If the condition persists, contact an HP authorized service representative.

Input voltage is out of range

Action:

1.

Check the input voltage and reconfigure the UPS ("

Configuring the UPS

" on page

28

).

2.

Contact a qualified electrician to verify that the utility power is suitable for the UPS.

Insufficient warning of low batteries

Action:

1.

Verify that the power management software is not delaying the shutdown of attached servers when
the UPS is in a low battery condition.

2.

Allow the UPS batteries to charge for 48 hours.

3.

If the Battery Fault LED is red, replace the batteries ("

UPS battery replacement procedure

" on page

36

).

Internal UPS fault condition

Action:

1.

Power down the UPS ("

Powering down the UPS

" on page

30

).

2.

If the condition persists, contact an HP authorized service representative.

Low battery shutdowns

Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition.
Action:

1.

Verify that the power management software is not delaying the shutdown of attached servers when
the UPS is in a low battery condition.

2.

Allow the UPS batteries to charge for 48 hours.

3.

If the Battery Fault LED is red, replace the batteries ("

UPS battery replacement procedure

" on page

36

).