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HP DL580 User Manual

Page 5

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Contents 5

Integrated Management Log ........................................................................................................... 73

Array Diagnostic Utility .................................................................................................................. 73

Remote support and analysis tools ............................................................................................................. 73

HP Instant Support Enterprise Edition................................................................................................ 73

Keeping the system current ....................................................................................................................... 74

Drivers ......................................................................................................................................... 74

ProLiant Support Packs ................................................................................................................... 74

Operating system version support .................................................................................................... 74

Change control and proactive notification ........................................................................................ 74

Care Pack .................................................................................................................................... 74

Troubleshooting .......................................................................................................................... 75

Troubleshooting resources ........................................................................................................................ 75

Pre-diagnostic steps ................................................................................................................................. 75

Important safety information............................................................................................................ 75

Symptom information ..................................................................................................................... 77

Prepare the server for diagnosis ...................................................................................................... 78

Loose connections ................................................................................................................................... 78

Service notifications................................................................................................................................. 79

Troubleshooting flowcharts ....................................................................................................................... 79

Start diagnosis flowchart ................................................................................................................ 79

General diagnosis flowchart ........................................................................................................... 80

Server power-on problems flowchart ................................................................................................ 82

POST problems flowchart ............................................................................................................... 85

OS boot problems flowchart ........................................................................................................... 86

Server fault indications flowchart ..................................................................................................... 88

POST error messages and beep codes ....................................................................................................... 90

Regulatory compliance notices ..................................................................................................... 91

Regulatory compliance identification numbers ............................................................................................. 91

Federal Communications Commission notice............................................................................................... 91

FCC rating label............................................................................................................................ 91

Class A equipment......................................................................................................................... 91

Class B equipment ......................................................................................................................... 91

Declaration of conformity for products marked with the FCC logo, United States only....................................... 92

Modifications.......................................................................................................................................... 92

Cables................................................................................................................................................... 92

Canadian notice (Avis Canadien).............................................................................................................. 93

European Union regulatory notice ............................................................................................................. 93

Disposal of waste equipment by users in private households in the European Union......................................... 93

Japanese notice ...................................................................................................................................... 94

BSMI notice ............................................................................................................................................ 94

Korean notice ......................................................................................................................................... 94

Laser compliance .................................................................................................................................... 95

Battery replacement notice........................................................................................................................ 95

Taiwan battery recycling notice................................................................................................................. 96

Power cord statement for Japan................................................................................................................. 96

Acoustics statement for Germany (Geräuschemission) .................................................................................. 96

Electrostatic discharge................................................................................................................. 97

Preventing electrostatic discharge .............................................................................................................. 97

Grounding methods to prevent electrostatic discharge.................................................................................. 97

Specifications............................................................................................................................. 98

Environmental specifications ..................................................................................................................... 98

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