HP vs80 - Manual (Page 79)

Appendix B Service Options 79
Service Options
HP service options upgrade the warranty on your tape autoloader. A wide
range of warranty options are available to meet your business uptime needs.
SupportPacks
SupportPacks are available within 180 days of your purchase. If you choose to
purchase one, your warranty will be upgraded. Once your warranty has
expired, post-warranty SupportPacks are also available. Table 10 lists HP
SupportPack service options.
Note To order HP SupportPacks, visit http://www.hp.com/hps/support/
supportpack , or contact your support or sales representative.
Table 10 SupportPacks
SupportPack Number Description
H2667A/E 2-year express exchange
H2698A/E 3-year express exchange
H4619A/E 3-year on-site, next-day
H5526A/E 3-year on-site, same-day
H4624A/E 3-year on-site, 24 x 7