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Removing stuck cartridges, Removing stuck cartridges 62 – HP vs80 User Manual

Page 62

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62 Diagnostics and Troubleshooting

Chapter 4

Removing Stuck Cartridges

If the autoloader experiences a severe mechanical problem or if you need to

remove cartridges because of a power failure or other circumstance in which

the autoloader is unable to export the cartridges in the carousel, follow these

steps:

Caution

Contact your HP support representative if a cartridge is stuck in

the drive.

1. Move the power switch on the front panel to the OFF position. You may

need to use the tip of a pen or similar item to move the recessed power

switch.

2. Remove the power cable and SCSI cables from their connectors on the

back panel of the autoloader.

WARNING

To prevent injury, disconnect the power and SCSI cables before

removing the autoloader cover and keep fingers away from the

fan.

3. If applicable, remove the autoloader from its rack slot and place it on a

table or other clear work surface.

4. If the autoloader is rackmounted, use a screwdriver to remove the front

cover screws, that secure the mounting brackets, from both sides of the

autoloader (see

Figure 5

on page 16).