HP 2000 - Manual (Page 61)

59
Symptom Call Center Likely Cause
(in order) Comments
•
Send in for repair if
still losing time.
•
Sub-battery
Discharged
•
Flex cable
(F1320-60950)
•
PT-586 U46 or
Y3 crystal IC
and 5500-07 for backup
battery problem (should
be >4.8V).
•
Replace PT-586
PCMCIA failure •
Check device manager
in Win95 for resource
conflicts
•
Send in for repair
•
PT-586
•
Also check for
configuration problems
Slow audio and
display
•
Send in for repair
•
PT-CPU
•
Check for loose heat sink
screws — tightening
should fix
•
Check CPU fan for
correct operation (use
OmniBook diag program).
Computer gets hot
•
It is normal for the
computer to get
warm/hot especially
with 150 & 166 MHz
MMX CPU and if
charging the battery.
Try using the fold
down legs to raise the
back of the machine to
promote air flow.
•
On OB2000 and
OB5700, ensure air
vents are clear.
•
Send in for repair
•
PT-586
•
PT-CPU
•
RAM modules
•
Check CPU fan for
correct operation (use
OmniBook diag program).