HP BL685C G6 - Manual (Page 73)

Software and configuration utilities 73
50 servers and can be installed on a shared HP ProLiant Windows application server. The software
supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers
running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download
from the HP website
( http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBA
SE ).
• For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight
Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and
proactive service support for nearly all HP servers, storage, network and SAN environments, plus
selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to
deliver higher levels of proactive support in line with HP Mission Critical Services support
agreements. Download from the HP website
( http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD ).
Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid
warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, visit the HP website (
http://www.hp.com/go/insightremotesupport )
Keeping the system current
Drivers
IMPORTANT: Always perform a backup before installing or updating device drivers.
The server includes new hardware that may not have driver support on all OS installation media.
If you are installing a SmartStart-supported OS, use the SmartStart software (on page
62 ) and its Assisted
Path feature to install the OS and latest driver support.
If you are installing drivers from the SmartStart CD, be sure that you are using the latest SmartStart version
that your server blade supports. To verify that your server blade is using the latest supported version, see
the HP website ( http://www.hp.com/support ). For more information, see the documentation provided
with the SmartStart CD.
If you do not use the SmartStart CD to install an OS, drivers for some of the new hardware are required.
These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded
from the HP website ( http://www.hp.com/support ).
ProLiant Support Packs
PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management
agents. Refer to the PSP website
( http://h18000.www1.hp.com/products/servers/management/psp.html ).
Operating system version support
Refer to the operating system support matrix ( http://www.hp.com/go/supportos ).