Samsung 30 Inch Slide-in Dual Fuel Smart Range Owner Manual - Manual (Page 60)

60 English
Tr
ouble
shoo
ting
Troubleshooting
Code
symbol
Meaning Solution
Divider switch malfunction.
1. If the Divider is in the oven,
make sure it is pushed in all
the way.
2. If the Divider is not in the
oven, see if something is
pressing against the divider
switch in the back of the oven.
3. If the Divider is all the way in
or there is nothing pressing
against the Divider switch,
tap
OFF , and then restart
the oven. If the problem
persists, disconnect all power
to the oven range for at
least 30 seconds, and then
reconnect the power.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
Problem Cause Action
Food does not
broil properly in
the oven. The oven controls are not
set properly. See page 32 .
The oven door was not
closed during broiling. See page 32 .
The rack has not been
properly positioned. See the broiling guide on page
33 .
Information codes
Code
symbol
Meaning Solution
Oven sensor malfunction. 1. Tap OFF , and then restart the
oven.
2. If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds and then
reconnect the power. The oven is overheating.
Check the Control PBA NTC
Sensor.
Temp probe malfunction.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Check the cooling system.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal
malfunction.
NY63T8751SS_AA_DG68-01218A-00_EN+MES+CFR.indb 60 2020-03-23 6:46:21