Samsung 30 Inch Slide-in Dual Fuel Smart Range Owner Manual - Manual (Page 58)

58 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Cause Action
The oven is not
clean after a self-
cleaning cycle. A fine dust or ash is
normal. This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for
a longer cleaning time.
The cycle was not long enough
to burn off the dirt buildup.
Extremely dirty ovens
require hand-cleaning of
excessive spillovers and food
buildup before you start a
self-cleaning cycle. Multiple
self-cleaning cycles may be
necessary to completely clean
the oven.
There is steam
or smoke coming
from under the
control panel. This is normal. The oven vent is located there.
More steam is visible when
you are using the convection
functions or when baking or
roasting multiple items at the
same time.
A burning or oily
odor coming from
the vent. This is normal for a new
oven and will disappear
within
1 /
2
hour of the first
bake cycle.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See page
50 .)
Strong odor. This is temporary. The insulation around the
inside of the oven emits an
odor the first few times the
oven is used.
Problem Cause Action
A crackling or
popping sound. This is normal. This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
Excessive smoking
during a self-
cleaning cycle. This is the first time the
oven has been cleaned. This is normal. The oven will
always smoke more the first
time it is cleaned.
Wipe up all excessive soil
before starting the self-
cleaning cycle.
If smoke persists, tap
OFF .
Open the windows to clear
the smoke from the room.
After the oven has cooled and
unlocked, wipe up excessive
soil, and then reset the oven
for self-cleaning.
The oven door will
not open after a
self-cleaning cycle. This is normal. The oven door will stay locked
until the oven temperature
drops below 400 °F.
NY63T8751SS_AA_DG68-01218A-00_EN+MES+CFR.indb 58 2020-03-23 6:46:20