beautypg.com

Enterasys Networks Enterasys Gold Distributed Forwarding Engine 4H4284-49 User Manual

Page 68

background image

Troubleshooting Checklist

4-8 Troubleshooting

Port(s) goes into
standby for no
apparent reason.

Loop condition
detected.

Verify that Spanning Tree is enabled. Refer to the
Enterasys Matrix DFE-Gold Series Configuration
Guide
for the instructions to set the type of STA.
Review the network design and delete
unnecessary loops.
If the problem continues, contact Enterasys
Networks for technical support.

User parameters
(IP address, device
and module name,
etc.) were lost
when the module
power was cycled,
the front panel
OFFLINE/RESET
switch was
pressed.

Position of Mode switch
(7), Persistent Data
Reset, was changed
sometime before either
cycling power or
pressing the OFFLINE/
RESET switch, causing
the user-entered
parameters to reset to
factory default settings.
Clear Persistent Data
was set through Local
Management.
The module was moved
either from slot-to-slot
or from chassis-to-
chassis.

Reenter the lost parameters as necessary. Refer
to the Enterasys Matrix DFE-Gold Series
Configuration Guide
for the instructions to
configure the device.
If the problem continues, contact Enterasys
Networks for technical support.

Table 4-1 Troubleshooting Checklist (continued)

Problem

Possible Cause

Recommended Action

This manual is related to the following products: