Lexmark MC3224dwe Multifunction Color Laser Printer - Manual (Page 194)

Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
a From the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages .
b Correct any print quality defects. For more information, see
“Print quality problems” on page 164 .
Is the fax print quality satisfactory?
The problem is
solved. Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls .
b In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved. Contact customer
support .
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
a Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b Resend the scan job.
Can you send the scan job?
The problem is
solved. Go to step 2.
Step 2
a Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b Resend the scan job.
Can you send the scan job?
The problem is
solved. Contact customer
support .
Troubleshoot a problem 194