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Lexmark MC3224dwe Multifunction Color Laser Printer User Manual

Page 161

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Action

Yes

No

Step 3

If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.

For Windows users

a

Open the Printing Preferences dialog.

b

From the Print and Hold tab, click

Use Print and Hold

, and then

click

Keep duplicate documents

.

c

Enter a PIN, and then save the changes.

d

Send the print job.

For Macintosh users

a

Save and name each job differently.

b

Send the job individually.

Are the documents printed?

The problem is
solved.

Go to step 4.

Step 4

a

Delete some held jobs to free up printer memory.

b

Print the documents.

Are the documents printed?

The problem is
solved.

Contact

customer

support

.

Job prints from the wrong tray or on the wrong paper

Action

Yes

No

Step 1

a

Check if you are printing on the correct paper.

b

Print the document.

Is the document printed on the correct paper?

Go to step 2.

Load the correct
paper size and paper
type.

Step 2

a

Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.

Note:

You can also change the settings on the printer control

panel. Navigate to:

Settings

>

Paper

>

Tray Configuration

>

Paper Size/Type

b

Make sure that the settings match the paper loaded.

c

Print the document.

Is the document printed on the correct paper?

The problem is
solved.

Go to step 3.

Troubleshoot a problem

161